AimoAssistA purchasing agent for professional kitchens
A kitchen's AI agent orders food from Valio Aimo. Here is what it is told, what it decides, and what it does, for one real order.
How it decides
For every line of the cart the agent runs the same loop: it asks itself a question, calls the one tool that can answer it, reads the answer, and only then decides. Pick a line to watch it work.
ThinksWhat does this kitchen usually buy?
product_memory("creme fraiche, vegan")Sees…
ThinksCan I get it for Tuesday?
POST /v1/quotes { 469175, "2026-11-17" }Sees…
ThinksWhat can stand in for it?
GET /v1/products/469175/substitutesSees…
ThinksIs it really a crème fraîche?
yes_no("Is Oatly iMat Fraiche a crème fraîche?")Sees…
ThinksDoes it keep the vegan guests safe?
evaluate(slip, line) · R05bSees…
01Ordering
A chef opens Valio Aimo's 25,000 products one page at a time. Agents check them all at once, guided by the kitchen's knowledge base: its dishes, diet rules and usual products.
They find a substitute when stock runs out, and when the chef changes a line they learn, once replaying past carts breaks no rule.
02The trust protocol
The agent never touches Valio Aimo's systems. It talks to a gateway that answers with signed offers: price, stock and delivery date, valid for 15 minutes.
Anyone can check the signature with the published key. Change one digit and it fails.
03Guardrails and approval
The kitchen manager signs a permission slip: what the agent may spend, which diet rules hold, and who approves the rest. When a line needs a person, the head chef signs, and the signature covers those exact offers and quantities, nothing else.
The gateway checks every signature again. A rogue agent that tries to cheat is stopped, with the rule that caught it.
04Exceptions
After the order is placed, the agent keeps checking it until the cut-off.
If a product runs out, it proposes a substitute that keeps the diet rules, for the chef to approve.
05Learning
The agent remembers the kitchen's habits. Three swaps make a product preferred, and the amounts follow what the chef keeps editing.
A change goes live only if replaying recent carts shows it breaks no rule. It never changes the slip.
06Openness
Each step lands in an audit trail that seals the step before it, in sentences the kitchen and Valio Aimo can both read.
Any agent can plug in: the interface is built on open, published standards, not one platform's format.
ResultFrom our own test runs
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